Warranty Policy

At Leeked Source, we are committed to providing our customers with quality watches and accessories. We stand behind the products we sell and want you to feel confident in your purchase.

This Warranty Policy explains the warranty coverage available for eligible products purchased directly from Leeked Source.

1. Warranty Coverage

Unless otherwise stated on the product page or in the documentation provided with your purchase, watches purchased from Leeked Source are covered by our 12-months limited warranty beginning on the date of delivery.

This warranty covers manufacturing defects in materials and workmanship that occur during the applicable warranty period under normal use.

Covered issues may include, where applicable:

  • Manufacturing defects affecting the watch movement;
  • Defects in the watch case or crown;
  • Manufacturing defects in the dial or hands;
  • Defects in the crystal caused by a manufacturing fault;
  • Manufacturing defects in the bracelet, strap, or clasp;
  • Other defects determined by Leeked Source or the applicable manufacturer to be covered under warranty.

The warranty does not guarantee that a watch will remain free from normal wear and tear throughout its lifetime.

2. What Is Not Covered

Unless required otherwise by applicable law, the Leeked Source warranty does not cover damage or defects resulting from:

  • Normal wear and tear;
  • Scratches, dents, scuffs, or cosmetic damage caused by normal use;
  • Accidental damage, impact, drops, or crushing;
  • Improper use or misuse of the product;
  • Failure to follow care or operating instructions;
  • Unauthorized repairs, modifications, alterations, or servicing;
  • Damage caused by third-party parts or accessories;
  • Damage caused by exposure to water beyond the watch’s stated water-resistance rating;
  • Water damage resulting from an improperly secured crown, pushers, or case components;
  • Damage caused by chemicals, solvents, perfumes, cosmetics, or other substances;
  • Damage caused by extreme temperatures or environmental conditions;
  • Normal battery depletion;
  • Battery replacement, unless specifically stated otherwise;
  • Normal degradation of leather, fabric, rubber, or other watch straps;
  • Scratches or wear to coatings, finishes, plating, or other decorative surfaces;
  • Loss or theft of the product or any component;
  • Damage caused by improper storage or transportation after delivery; or
  • Any other damage resulting from circumstances outside normal intended use.
3. Water Resistance

Water resistance is not necessarily a permanent condition and may decrease over time due to normal aging, wear, impact, or deterioration of seals.

Customers should follow the water-resistance rating and care instructions provided by the watch manufacturer.

Water resistance does not mean that a watch is suitable for all water-related activities.

Unless expressly covered by the applicable manufacturer’s warranty, Leeked Source does not cover water damage resulting from use outside the product’s stated water-resistance specifications.

4. Battery Warranty

Watch batteries are consumable components and naturally lose power over time.

Unless otherwise stated on the applicable product page or warranty documentation, battery depletion or normal battery replacement is not covered by this warranty.

If a newly purchased watch experiences an unusually rapid battery failure, please contact us so that we can evaluate the issue.

5. How to Make a Warranty Claim

If you believe your product has a manufacturing defect or another issue covered by this warranty, please contact Leeked Source at:

Email: info@leekedsource.com

Please provide:

  1. Your name;
  2. Order number or proof of purchase;
  3. Product name and/or model number;
  4. Description of the issue;
  5. Photographs or video showing the issue, if applicable; and
  6. Any other information reasonably requested by our customer-service team.

We may request that you return the product for inspection before determining whether the issue is covered by the warranty.

6. Warranty Evaluation

Once we receive your warranty claim, Leeked Source will review the product and determine whether the reported issue appears to be covered by this Warranty Policy.

We may, at our discretion and where appropriate:

  • Repair the product;
  • Replace the product with the same or a comparable product;
  • Provide an exchange;
  • Provide store credit; or
  • Issue a refund or other remedy where required or appropriate.

If the exact model is no longer available, we may provide a comparable replacement or another appropriate remedy.

7. Warranty Repairs

If a warranty claim is approved, Leeked Source will cover reasonable costs associated with the approved warranty remedy, including return shipping where required by applicable law or our warranty procedures.

Before sending a product to us, customers should obtain return instructions or authorization from Leeked Source.

Products sent without following the applicable return instructions may experience delays in processing.

8. Manufacturer’s Warranty

Some watches sold by Leeked Source may include a separate manufacturer’s warranty.

Where a manufacturer’s warranty applies, the manufacturer’s warranty terms may provide additional coverage or different procedures.

Leeked Source may assist customers in contacting the manufacturer or authorized service center where appropriate.

A manufacturer’s warranty is separate from any additional warranty provided directly by Leeked Source.

9. Proof of Purchase

A valid proof of purchase may be required to obtain warranty service.

Acceptable proof may include an order confirmation, sales receipt, invoice, or other documentation reasonably establishing that the product was purchased from Leeked Source.

The warranty generally applies only to the original purchaser unless otherwise required by applicable law or expressly stated by Leeked Source.

10. Warranty Period

The warranty period begins on the date the product is delivered to the original purchaser.

Repairs or replacements under this warranty do not automatically restart or extend the original warranty period unless required by applicable law or expressly stated in writing by Leeked Source.

11. Limitation of Warranty

To the maximum extent permitted by applicable law, this warranty is limited to the repair, replacement, exchange, refund, or other remedy expressly provided under this policy.

Nothing in this Warranty Policy excludes, restricts, or limits any rights or remedies that cannot legally be excluded or limited under applicable federal or state law.

12. Changes to This Warranty Policy

Leeked Source may update this Warranty Policy from time to time.

Any updated warranty policy will be posted on our website with a revised effective date.

Changes to this policy will not eliminate warranty rights that have already accrued under a previous version of the policy or under applicable law.

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